Customer experience

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2,322 results matching, customer experience

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Stale Pre-tenderPublished 8 May 2024
Civil Parking and Traffic Enforcement and Associated Services
London Borough of Barnet CouncilParking enforcement services
£42,000,000
Closed tender, closed 21 May 2024Published 30 April 2024
Community Development Platform (LiF)
London Borough of SuttonLibrary automation equipment
£135,000
Stale Pre-tenderPublished 29 April 2024
Public Convenience Cleaning
Winchester City CouncilFacility related sanitation services
Value not stated
Expired contract, expired 6 May 2024Published 25 April 2024
Research into the review of Public Sector Food Procurement
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) KPMG LLPGeneral management consultancy servicesAwarded 15 April 2024
£98,290
Awarded contractPublished 23 April 2024
Modern Contact Centre
ANGLIAN WATER SERVICES LIMITEDCommunication and multimedia software packageAwarded 29 February 2024
Value not stated
Closed tender, closed 10 May 2024Published 19 April 2024
Prototype for building and testing Interoperability with Digital Pound and existing and future Payment Systems
Bank of England
£200,000
Closed tender, closed 17 May 2024Published 15 April 2024
Security & Stewarding Services 067-2024 Provision of Event Security and Stewarding Services at MCCCL
Manchester City CouncilSecurity services
£1,500,000
Closed tender, closed 17 May 2024Published 12 April 2024
Community Directory System as part of Community Book Project
Durham County CouncilScraper machines
Value not stated
Awarded contractPublished 11 April 2024
YPO - 001274 Further Competition for the Provision of End to End Commercial Management Solution (E2E CMS)
NHS North Of England Commercial Procurement CollaborativeSupplier(s) ATAMIS LTDIT services: consulting, software development, Internet and supportAwarded 19 February 2025
£5,000,000
Closed tender, closed 6 May 2024Published 9 April 2024
Desktop Fingerprint Scanners and Associated Support Services
Department of JusticeFingerprint readers
€875,000
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Awarded contractPublished 8 April 2024
ScotRail Payroll and Finance Services
ScotRail Trains LimitedSupplier(s) Solvd.Business services: law, marketing, consulting, recruitment, printing and securityAwarded 1 March 2024
Value not stated
Closed tender, closed 22 April 2024Published 8 April 2024
C1000707 ServiceNow Managed Services and Development Work
Government Property Agency
£1,000,000
Closed tender, closed 26 April 2024Published 2 April 2024
CONCESSIONS CONTRACT: SCM Events Accredited Supplier Tender - Catering
Science Museum GroupCatering services
Value not stated
Closed tender, closed 5 April 2024Published 2 April 2024
Contact Centre Support Officer - Adults
Sandwell Metropolitan Borough CouncilRecruitment services
£5,545
Closed tender, closed 26 April 2024Published 2 April 2024
CONCESSIONS CONTRACT: SCM Events Accredited Supplier Tender - AV Production
Science Museum GroupAudio-visual materials
Value not stated
Expired contract, expired 5 July 2024Published 28 March 2024
Award of SSP - Data Lead
Scottish GovernmentSupplier(s) Lorien ResourcingIT services: consulting, software development, Internet and supportAwarded 27 June 2023
£112,100
Closed tender, closed 12 April 2024Published 27 March 2024
RM1043.8-1-Crown Commercial Service Spend Analysis Service Alpha/Beta
Crown Commercial Service
Value not stated
Closed tender, closed 26 April 2024Published 25 March 2024
Soft Market Test for a Workforce Management System
Cambridgeshire County CouncilIT services: consulting, software development, Internet and support
Value not stated
Closed tender, closed 10 April 2024Published 25 March 2024
C1000707 ServiceNow Managed Services and Development Work
Government Property Agency
£1,000,000
Stale Pre-tenderPublished 22 March 2024
Bus Real-Time Passenger Information (RTPI) and Traffic Light Priority (TLP)
Lancashire County CouncilBusiness intelligence software development services
£6,000,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Network Rail
36
£1.6bn
Department For Work and Pensions (DWP)
35
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
27
£610.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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