Closed tender

Community Directory System as part of Community Book Project

Details

Topic
Scraper machines
Published
12 April 2024
Submission
17 May 2024

Tender description

The Council and partners are always striving to deliver excellent services to customers from first point of contact to the conclusion of service delivery. It recognises that online information and advice, in many instances, has become customer’s first choice when looking for information about the services available to them. The growing demand for reliable and comprehensive information is needed to improve customer experience, meet our statutory obligations, and support people in communities across County Durham to help themselves and each other The Council are looking to procure a system where two of the existing directories relating to Childrens and Adults information can be consolidated into one platform. This platform should also support co-production with partners to support engagement from the various communities the Council supports. The Council is looking for a Commercial-off-the-Shelf (COTS) solution to meet their needs. Keywords: Directory System, Community Directory System, Community Directory

Timeline

  1. Completed: Tender published12 April 2024
    Current notice
  2. Completed: Submission date17 May 2024

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Tenders and quotations are handled through the NEPO OPEN Portal, the council's online etendering system. Larger opportunities also appear on the government's Find a Tender Service under the Procurement Act 2023. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

Relevant CPV codes

  • 43230000 · Scraper machines

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