Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

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2,322 results matching, customer experience

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Closed tender, closed 13 August 2025Published 30 July 2025
Homes England - Help to Buy Transformation
Homes and Communities Agency
£750,000
Closed tender, closed 18 August 2025Published 30 July 2025
EEAST - Marketing Contacts Database (250424)
East of England Ambulance Service NHS TrustMarketing services
£75,000
Closed tender, closed 19 August 2025Published 25 July 2025
Digital Transformation and Marketing Services for Southwark Leisure (MOVE Southwark)
London Borough of SouthwarkAdvertising and marketing services
£559,000
Awarded contractPublished 25 July 2025
Customer Sentiment Tracking
Ordnance SurveySupplier(s) TNS UK Ltd (trading as TNS BMRB)Research servicesAwarded 25 July 2025
£625,850
Awarded contract, expiring 31 August 2028Published 22 July 2025
Insight Framework for Customer Intelligent and Strategic Insight - Lot 2 - Leisure Customer Insights
Ordnance SurveySupplier(s) WHITE SPACE STRATEGY LTD, Walnut Unlimited Ltd (trading as ICM Unlimited)Research consultancy servicesAwarded 22 July 2025
£1,000,000
Closed tender, closed 29 September 2025Published 21 July 2025
Planned tendering exercise for Castle Cary station Ticket Offices modernisation
Great Western Rail (FirstGroup)Repair and maintenance services of building installations
£625,000
Closed tender, closed 8 August 2025Published 18 July 2025
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)IT services: consulting, software development, Internet and support
£2,000,000,000
Awarded contractPublished 18 July 2025
Award of CSU – Customer Experience Training
Scottish GovernmentSupplier(s) Elite Training and Consultancy (Scotland) LtdStaff training servicesAwarded 6 May 2025
£2,985
Awarded contract, expiring 29 June 2028Published 16 July 2025
Omni-channel
BROMFORD FLAGSHIP LIMITEDSupplier(s) SABIO LtdTelecommunications servicesAwarded 30 June 2025
£2,100,000
Closed tender, closed 11 August 2025Published 16 July 2025
Jersey Airport, Departure Lounge Customer Experience Consultant
Ports of JerseySupporting and auxiliary transport services; travel agencies services
Value not stated
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Stale Pre-tender, closed 8 August 2025Published 15 July 2025
The Provision of a Leisure Management System
Caerphilly County Borough CouncilIT services: consulting, software development, Internet and support
£1,000,000
Stale Pre-tender, closed 22 July 2025Published 11 July 2025
Future Labs Challenge Brief: Waste Sorting and Segmentation
London North Eastern Railway LimitedRefuse and waste related services
Value not stated
Awarded contract, expiring 30 December 2028Published 11 July 2025
CA14802 - MyKarbon Customer Portal App for Karbon Homes
Karbon HomesSupplier(s) Plentific LtdCommunication software packageAwarded 31 December 2024
£2,116,782
Awarded contract, expiring in 9 monthsPublished 11 July 2025
Customer Lab Research Recruitment Contract
HM Revenue & Customs (HMRC)Supplier(s) PEOPLE FOR RESEARCH LTDResearch servicesAwarded 9 July 2025
£375,000
Awarded contract, expiring in 9 monthsPublished 11 July 2025
TEN-2526-017(PCR2015) Gartner Research Services
National Employment Savings Trust (NEST) CorporationSupplier(s) Gartner UK LtdResearch servicesAwarded 1 July 2025
£65,000
Awarded contractPublished 11 July 2025
MyKarbon Customer Portal App for Karbon Homes
Karbon HomesSupplier(s) Plentific LtdContact management software packageAwarded 11 July 2025
£2,116,782
Closed tender, closed 4 August 2025Published 8 July 2025
Parking Enforcement & Operations 2025
London Borough of SuttonTransport services (excl. Waste transport)
£25,000,000
Awarded contract, expiring 1 September 2028Published 7 July 2025
Mystery Shop
Transport for WalesSupplier(s) E.S.A (Market Research) LimitedMarket research servicesAwarded 4 July 2025
£194,740
Stale Pre-tenderPublished 7 July 2025
Market Engagement – Future Catering Services Contract (2026), City of Glasgow College
City of Glasgow CollegeCanteen services
Value not stated
Stale Pre-tenderPublished 7 July 2025
Market Engagement – Future Catering Services Contract (2026), City of Glasgow College
City of Glasgow CollegeCanteen and catering services
Value not stated

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Department For Work and Pensions (DWP)
37
£4.3bn
Network Rail
36
£1.6bn
London North Eastern Railway Limited
35
£255.7m
Sandwell Metropolitan Borough Council
27
£610.9k
Home Office
25
£4.7bn
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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