Customer experience

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902 results matching, customer experience

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Expired contract, expired 9 January 2024Published 19 October 2023
Award of Automation - Admin Support Officer
Scottish GovernmentSupplier(s) Venesky-Brown Recruitment LtdAdministration, defence and social security servicesAwarded 5 October 2023
£16,230
Awarded contractPublished 4 October 2023
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage
ErviaSurvey design servicesAwarded 4 October 2023
Value not stated
Awarded contract, expiring 1 October 2030Published 3 October 2023
Input and Output Communications
HM Revenue & Customs (HMRC)Supplier(s) Restore DIgital LimitedScanning servicesAwarded 2 October 2023
£140,000,000
Expired contract, expired 25 September 2025Published 7 June 2023
Royal Navy Website Development Support Service (707985450)
Ministry of DefenceSupplier(s) e3 Media Limited (trading as Great State)Awarded 25 September 2023
8,000,000
Expired contract, expired 31 March 2024Published 11 September 2023
Customer Experience Consultant for BEST Service to Customers
Northumberland County CouncilSupplier(s) KMTP LimitedAwarded 25 September 2023
Value not stated
Expired contract, expired 31 March 2024Published 23 October 2023
Customer Experience Engine and maturity
National Highways LimitedSupplier(s) KPMG LLPResearch and development consultancy servicesAwarded 14 September 2023
£189,752
Awarded contractPublished 12 September 2023
Implementation of Enterprise Service Management Solution
New City CollegeSoftware implementation servicesAwarded 12 September 2023
Value not stated
Expired contract, expired 3 September 2025Published 1 September 2023
Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedIT services: consulting, software development, Internet and supportAwarded 4 September 2023
£1,250,000
Expired contract, expired 4 September 2025Published 26 May 2023
EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedAwarded 4 September 2023
1,250,000
Awarded contractPublished 30 August 2023
ACHA Transformation Consultancy Services
Argyll Community Housing Association LtdSupplier(s) Arneil JohnstonBusiness and management consultancy and related servicesAwarded 30 August 2023
£52,430
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Awarded contract, expiring in 11 monthsPublished 27 September 2023
Visa and Citizenship Application Services - Lot 4 - Asia and Asia Pacific
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGeneral public servicesAwarded 30 August 2023
£271,000,000
Awarded contractPublished 27 September 2023
Visa and Citizenship Application Services (VCAS) - Lot 4
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGeneral public servicesAwarded 30 August 2023
£271,000,000
Awarded contractPublished 9 October 2023
Uniform System
Norwich City CouncilSupplier(s) IDOX SOFTWARE LTDSoftware package and information systemsAwarded 29 August 2023
£1,014,255
Awarded contract, expiring in 8 monthsPublished 6 December 2023
FSCS425 Strategic Market Research Services
Financial Services Compensation Scheme
Supplier(s)
6 suppliers
2CV limited
IPSOS MORI UK LIMITED
Savanta Group Limited
Thinks Insight and Strategy (Britain Thinks) Limited
Trinity McQueen Ltd
Watermelon Research Ltd
Market research servicesAwarded 15 August 2023
£2,000,000
Awarded contractPublished 1 July 2025
EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedSoftware package and information systemsAwarded 8 August 2023
£3,125,000
Awarded contractPublished 18 February 2025
EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedSoftware package and information systemsAwarded 8 August 2023
£2,500,000
Expired contract, expired 31 July 2025Published 29 August 2023
Customer Journey Mapping 2023
National Highways LimitedSupplier(s) PricewaterhouseCoopers LLPResearch servicesAwarded 31 July 2023
£400,000
Awarded contractPublished 17 July 2023
Manual accessibility audit and remedial recommendations on Belfast City Council’s websites
Belfast City CouncilSupplier(s) The Web Usability Partnership LtdAwarded 17 July 2023
£14,575
Awarded contractPublished 3 August 2023
Award of the Provision of an IT Service Management Solution
Glasgow Caledonian UniversitySupplier(s) Mozaic Services LimitedSoftware implementation servicesAwarded 14 July 2023
£323,750
Awarded contractPublished 4 July 2023
Online Presence Development Partner
Origin Housing LimitedIT services: consulting, software development, Internet and supportAwarded 4 July 2023
60,000