Facilities Management Services
Details
- Value
- £160,000,000
- Topic
- Vending machines
- Published
- 23 February 2026
- Submission
- 23 March 2026
- Source
- uk:find_a_tender
Tender description
We are looking for one or more partners to deliver the following services: Lot 1 - Facilities Management - including cleaning, helpdesk, building maintenance and minor works Lot 2 - Security Guards - static guarding to mainly 29 operational and corporate sites plus adhoc security guarding as required Lot 3 - Catering across 3 corporate sites Lot 4 - Vending services - supply, stocking and maintenance of hot drink and can/snack machines across 18 operational and corporate sites. Each lot to be awarded to one supplier but suppliers can be successful for more than one lot. Facilities Management services vary significantly by site but touch all of our 3,935 sites to some extent as it includes a lot of our compliance responsibilities as well as reactive call-out services. All 4 lots will be awarded for an initial 5 year term as we want suppliers to work with us for the long term to deliver sustainable improvements to our estate and help us make a difference. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is Monday 23 March 2026, at 10:00 am .
Timeline
- Completed: Tender published23 February 2026Current notice
- Completed: Submission date23 March 2026
About the buyer
Thames Water Utilities Limited buys as a utility, through a Procurement Support Centre in Reading. Thames Water operates in a regulated industry, so becoming a supply partner follows a formal structure. Suppliers email the procurement team with the notice reference to take part in a tender. Suppliers can bid for water resources, demand management or leakage solutions through the Bid Assessment Framework. Innovative ideas can also be submitted through an online form.
Over the past 5 years, most of Thames Water Utilities Limited's contract awards have been in construction work, IT services and waste, cleaning and environmental services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov |
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