Awarded contract

Corporate Design Contract

Details

Supplier(s)
Definition Group
Value
£2,000,000
Topic
Marketing services
Published
19 February 2026

Tender description

A full-service Creative agency is required to provide on-going support to TfL Customer Marketing & Behaviour Change (CMBC), TfL Design, Consultation and Places for London teams for various campaign activities. This Agreement will enable TfL to implement successful marketing and consultation campaigns in support of business objectives, specifically to deliver campaign materials. The chosen Creative agency's scope of work will include: • Creation of concepts for Customer Marketing & Behaviour Change and Consultation campaigns • Execution of concepts into campaign assets across all type of media such as print, posters, online, social media and radio • Adaptation of existing creative concepts • Customer information e.g. posters, press ads, online ads, leaflets, letters, timetables, face to face activity etc. • Events and exhibitions on an ad hoc project basis • Translation services • Face to Face marketing Lot 1: Transport for London (TfL) requires 2D corporate design campaign services, to be provided by creative design agencies to support several business units (BU), including Customer Marketing and behaviour Change (CMBC), Design and Public Consultation, to support with the creative development of design and communications. The outcome of such designs, aids each of the BU to solve problems and deliver target business to customer (B2C) communication and marketing services. Print of any literature derived from the designs, are excluded from this requirement. This is a zero spend contract, where works are requested on an adhoc basis. TfL is only committed to spend at the point that we 'call off' from this contract

Timeline

  1. Completed: Award date16 February 2026
  2. Completed: Award published19 February 2026
    Current notice

About the buyer

Transport for London operates the capital's transport network for the Mayor of London, and buys as a local government organisation on behalf of TfL, the Greater London Authority and the Old Oak and Park Royal Development Corporation. Suppliers register free on the SAP Business Network, where TfL's contract opportunities are published. Higher-value contracts appear on Find a Tender, with Contracts Finder used for smaller opportunities. A dedicated opportunities page lists larger upcoming work on a periodic basis. Rail-related work can be sourced through RISQS, the rail industry supplier qualification scheme, without a published tender notice.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Transport for London's contract awards have been in transport services, business services and repair and maintenance.

Relevant CPV codes

  • 79342000 · Marketing services

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