Awarded contract

Provision of SIP Telephone lines

Details

Value
£118,648.99
Duration
5 years
Topic
Telephone connections
Published
11 February 2026

Tender description

Royal Berkshire Fire Authority (RBFA) and Thames Valley Fire Control Service (TVFCS) have a mix of both PSTN and ISDN lines for the delivery of 999 and admin telephone calls. These lines have been declared end of life and BT will be commencing shutting down of these services from January 2026. The replacement technology is called SIP. To reproduce the necessary resilience we will require 4 circuits (2 via segregated broadband links) to ensure our ability to receive 999 calls cannot be lost due to the failure of any single link. BT are the only Teir 1 telecoms provider that can provide the required resilience for delivery of 999 calls to emergency service control rooms. There is a national frame work setup for this provision. The Authority direct awarded the contract to BT through Crown Comerical Service framework RM6116 - Network Services 3 - Lot 1a - Inter Site Connectivity (Wide Area Network) / Data Access Services and 4a - Analogue Telephony.

Timeline

  1. Completed: Award date6 January 2026
  2. Completed: Award published11 February 2026
    Current notice
  3. Next: Contract expiry date7 January 2031in 4 years

About the buyer

Royal Berkshire Fire & Rescue Service buys goods, works and services. Several fire services across the UK use the same system. Many contracts are awarded through joint tenders with partner organisations or framework agreements. Joint contracts cover uniforms, protective equipment, vehicles, fuel and stationery. Purchase cards cover lower-value purchases.

Over the past 5 years, most of Royal Berkshire Fire & Rescue Service's contract awards have been in transport equipment, architectural and engineering services and education and training.

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