Stale Pre-tender

Pre-Market Engagement AI Solution for Social Services Recording

Details

Value
£1
Topic
Software package and information systems
Published
12 February 2026
Submission
26 February 2026

Tender description

Flintshire Social Services are seeking pre-market engagement to explore established AI solutions with proven application to Social Care recording, that are currently on the market to support transformational change in our recording processes. The AI solution would be used to summarise relevant information and highlight key points from any transcribed content, i.e. decisions made, actions required, into an appropriate template, covering a broad range of use cases, including assessments and reviews, minute taking and case notes. Some of our key considerations include; • The AI solution must keep our data in a private AI system • The AI solution must support multiple languages, specifically the Welsh language. • The AI solution must be accessible on a variety of devices and have high-quality audio recording capabilities, with a high degree of accuracy, with the functionality to manually review / edit content into a final output. • The AI solution will support a fully auditable record of any changes that are made

Timeline

  1. Completed: Pre-tender published12 February 2026
    Current notice

About the buyer

Flintshire County Council is a Welsh local authority that runs its own procurement function for the county's public services and infrastructure. Buying teams must use an existing contract or framework wherever one already covers the requirement. Flintshire has signed up to National Procurement Service framework arrangements for common categories of spend across Wales. Electronic tendering became mandatory for every supplier ahead of the 2018 public sector deadline.

Over the past 5 years, most of Flintshire County Council's contract awards have been in construction work, transport equipment and health and social work.

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Decision makers

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