Awarded contract

Collection of Former Tenancy Debt - Existing cases

Details

Supplier(s)
CREDIT G LIMITED
Duration
2 years
Topic
Collection agency services
Published
12 February 2026

Tender description

Former tenancy Debt Collection - Existing cases only The original contract with Credit G was established to allow them to retain and manage preexisting cases and debts for collection. As these cases were assigned to Credit G under the terms of the original agreement, they are authorized to continue pursuing and collecting on our behalf. No new cases are being referred to Credit G. This requirement relates to the ongoing contractual arrangement with Credit G for the collection of former tenancy debts. It serves as an extension to cover the continued collection of historic debts previously retained by the provider, which they will pursue until each case is formally closed. ## Contract award

Timeline

  1. Completed: Award published12 February 2026
    Current notice
  2. Completed: Award date12 February 2026
  3. Next: Contract expiry date15 November 2027in 13 months

About the buyer

Citizen Housing Group Ltd is a housing association that provides more than 30,000 homes across the West Midlands region. Tenders above the Public Contracts Regulations 2015 thresholds are advertised through Find a Tender and Contracts Finder. Citizen manages everything from tender adverts to contract awards through In-Tend, its dedicated procurement portal. Suppliers can register their details and express interest in live opportunities on that portal. A published sourcing plan sets out current and upcoming tender opportunities ahead of each procurement round. Formal policies on modern slavery, anti-fraud and bribery sit alongside the group's procurement process.

£434bn was the total UK public sector procurement spend in FY 2025/26.

Over the past 5 years, most of Citizen Housing Group Ltd's contract awards have been in construction work, architectural and engineering services and business services.

Relevant CPV codes

  • 79940000 · Collection agency services

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