Awarded contract

Provision of Website Services

Details

Value
£90,750
Topic
World wide web (www) site design services
Published
5 February 2026

Tender description

Orkney Islands Council has a requirement for a redisigned corporate website based on feedback received from users. Together with the new website, the Authority will require 5 years of maintenance and support for the website. Lot 1: The Authority has a requirement for a redesigned Orkney Islands Council website based on extensive user feedback. The website receives over 50 thousand users a month and has been improved over recent years (see Appendix C within OIC Website - Specification V1-1 document). However, it still has significant usability challenges, particularly with navigation, with many users resorting to Google searches instead of navigating the site directly. The new website is requested to address these issues through a user-centred design approach, focusing on simplicity, accessibility, mobile responsiveness, and a modern aesthetic -ensuring that users can find what they need in 3-4 clicks. The specification has been based around user feedback from a public survey conducted in April-May 2025 and from a diverse staff reference group who have been involved in the improvements to the website over the past few years.

Timeline

  1. Completed: Award date23 December 2025
  2. Completed: Award published5 February 2026
    Current notice

About the buyer

Orkney Islands Council is the local authority for the Orkney Islands, and buys through a dedicated procurement service led by a service manager. Construction works are sourced through a Dynamic Purchasing System open to approved contractors. Smaller purchases are assessed directly by individual council officers, with formal written quotations sought above a lower threshold. Suppliers must also meet a sustainable procurement policy covering environmental and social standards.

Over the past 5 years, most of Orkney Islands Council's contract awards have been in repair and maintenance, transport equipment and architectural and engineering services.

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