Out of Hours Contact Centre
Details
- Supplier(s)
- Orbis Project Ltd
- Duration
- 3 years
- Topic
- Telephone-answering services
- Published
- 2 February 2026
- Source
- uk:find_a_tender
Tender description
Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years. ## Contract award
Timeline
- Completed: Award published2 February 2026Current notice
- Completed: Award date2 February 2026
- Next: Contract expiry date31 March 2029in 2 years
About the buyer
Aspire Housing Limited is a housing association providing homes and support services across Staffordshire and Cheshire, and buys through its own dedicated Procurement team. Spend covers business services, consultancy, and IT and asset-related goods, works and services. The housing association is committed to buying local, buying social and buying quality.
Over the past 5 years, most of Aspire Housing Limited's contract awards have been in construction work, software and information systems and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@aspire-housing-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@aspire-housing-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@aspire-housing-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@aspire-housing-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@aspire-housing-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@aspire-housing-limited.gov |
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