Open tenderClosing in 4 weeks

External Reporting Line

Details

Topic
Telephone-answering services
Published
15 October 2026
Submission
12 November 2026in 4 weeks

Tender description

The London Fire Brigade are seeking an external reporting line, operated by an independent third -party provider, to provide staff with an additional route for reporting concerns relating to misconduct i.e. discrimination, bullying and harassment. The caveat to this is that the Professional Standards Unit (PSU) will continue to respond to complaints of misconduct i.e. discrimination, bullying and harassment, as business as usual – with the external reporting line service, being commissioned to report complaints of misconduct that relate to allegations against staff who work in the PSU; Directors and LFB Senior Leadership team members; where there is a perceived conflict of interest, or where the nature of the allegation is especially sensitive or complex i.e. includes various complainants/respondents/witnesses, and cannot be completed by the PSU on the grounds of capacity.

Timeline

  1. Completed: Tender published15 October 2026
    Current notice
  2. Next: Submission date12 November 2026in 4 weeks

About the buyer

London Fire Brigade is London's fire and rescue service, a blue light buyer with its own procurement department. Framework deals run by bodies such as the Crown Commercial Service, Kent County Council and the Fire Consortium cover much of what it buys. Smaller purchases are handled directly by Brigade officers, with a central Procurement Department managing bigger competitions. Collaborative procurement extends to fire authorities, London's emergency services, local authorities and the GLA Group.

Over the past 5 years, most of London Fire Brigade's contract awards have been in education and training, health and social work and security and defence equipment.

Relevant CPV codes

  • 79510000 · Telephone-answering services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Related topics

Topics related to External Reporting Line, ranked by notice volume.

View all topics
TopicCountValue
  1. 11,505
    £1.0tn
  2. 32,493
    £2.0tn

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.