Customer Relationship Management (CRM) Platform
Details
- Supplier(s)
- Tractivity Ltd
- Value
- £202,320
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 12 November 2026
- Source
- uk:contracts_finder
Tender description
Awarded under G-Cloud 14, RM1557.14. Contract for the provision of a Customer Relationship Management (CRM) Platform for GDS.
Timeline
- Completed: Award date30 October 2026
- Completed: Award published12 November 2026Current notice
- Next: Contract expiry date30 October 2028in 2 years
About the buyer
The Department for Science Innovation and Technology is a central government department, and a dedicated commercial directorate leads on its procurement work alongside project and delivery teams. Common goods and services are bought through Crown Commercial Service frameworks. UK Shared Business Services, a shared-services provider, manages many of the department's lower-value procurements on its behalf. Low-value orders require multiple supplier quotes to ensure value for money.
Over the past 5 years, most of the Department for Science Innovation and Technology's contract awards have been in IT services, research and development and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov |
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