Microsoft Unified Support
Details
- Supplier(s)
- Microsoft Ltd
- Value
- £100,892.57
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 3 November 2026
- Source
- uk:contracts_finder
Tender description
Microsoft Unified Support provides a single, consistent support model across Microsoft services, including Azure, Microsoft 365, Entra, Fabric, Power Platform. This enables faster resolution of complex incidents and improved service continuity. In a national policing and managed services context, where platform availability and security are critical, having direct access to Microsoft engineers reduces risk during major incidents and supports proactive issue prevention. It also ensures alignment with Microsoft best practices and provides a structured escalation path for critical workloads, which is particularly important given the scale and sensitivity of the services being delivered.
Timeline
- Completed: Award date25 June 2026
- Completed: Award published3 November 2026Current notice
- Next: Contract expiry date24 June 2027in 8 months
About the buyer
Police Digital Service is a blue-light technology body serving UK policing, funded jointly by forces and the Home Office. The organisation delivers the National Policing Digital Strategy alongside law enforcement, industry and government partners. A dedicated commercial team gives police forces and suppliers ethical, impartial guidance on live tenders. Responsibility for procuring national policing IT frameworks and contracts moved to BlueLight Commercial on 1 April 2024.
Over the past 5 years, most of Police Digital Service's contract awards have been in IT services, education and training and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@police-digital-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@police-digital-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@police-digital-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@police-digital-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@police-digital-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@police-digital-service.gov |
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