Renewal of Annual Support, Hosting and Maintenance of ELMs2 - Loan Equipment Management System
Details
- Supplier(s)
- ETHICAL TECHNOLOGY LIMITED
- Value
- £37,842.13
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 19 October 2026
- Source
- uk:find_a_tender
Tender description
North Tyneside Council intends to directly award a contract to Ethitec for the continued hosting, support and maintenance of the ELMS2 system. ELMS2 is a specialist system configured for the Authority's community equipment loan service, and Ethitec is the only supplier with the technical knowledge, access and infrastructure required to maintain the service without disruption. Changing supplier would require complex data migration, system reconfiguration and extensive user retraining, creating disproportionate technical difficulties and significant operational risk. The Authority therefore considers there are no reasonable alternatives capable of ensuring continuity of this critical service. ## Contract award
Timeline
- Completed: Award published19 October 2026Current notice
- Completed: Award date19 October 2026
- Next: Contract expiry date30 September 2029in 3 years
About the buyer
North Tyneside Council delivers local services across the borough as a local authority. The Business Factory, the council's business support programme, offers workshops and one-to-one help with bids for larger contracts.
A Dynamic Purchasing System lets suppliers apply at any time, with compliance checked first and mini-competitions run for individual requirements. Suppliers can opt out of individual mini-competitions without losing their place on the DPS.
Over the past 5 years, most of North Tyneside Council's contract awards have been in construction materials, health and social work and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@north-tyneside-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@north-tyneside-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@north-tyneside-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@north-tyneside-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@north-tyneside-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@north-tyneside-council.gov |
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