IT2716 - Oracle Support, Improvement & Transformation Service

Tender description

Wiltshire Council is seeking market engagement for the future provision of an integrated Oracle Fusion support, improvement and transformation service covering Finance, SCM, HCM, Payroll and EPM. We are looking for a partner capable of delivering a resilient, high-quality managed service while helping the Council maximise the value of its Oracle investment through continuous improvement, innovation and transformation. In addition to comprehensive functional and technical support, the service will include continuous improvement and maturity assessment, Oracle technology and innovation roadmapping, automated testing, release and change management, user experience modernisation, knowledge transfer and development of greater Council self-sufficiency. The Council is particularly interested in suppliers that can bring strong Oracle functional and transformation capability to help optimise business processes, reduce legacy workarounds, increase use of standard Oracle functionality, identify automation and AI opportunities, and turn our improvement backlog into a prioritised and deliverable roadmap. Significant improvement and transformation initiatives may be separately commissioned through Statements of Work.