Awarded contract

Warden Call Services

Details

Supplier(s)
EFT Systems Ltd
Value
£168,000
Duration
3 years
Topic
Telephone-answering services
Published
13 October 2026

Tender description

Livv Housing Group completed a direct award via Building Safety and Compliance Framework - Lot 11 - Warden Call & Tele-health of Fusion 21 Framework. The contract is for 1 year with a 2 options to extend by a further 12-months, (1+1+1). This process was conducted via a Framework set up under PCR 2015. Contracts Finder requires a closing date and time, this has been populated as 02/02/2026 at 12pm

Timeline

  1. Completed: Award date1 March 2026
  2. Completed: Award published13 October 2026
    Current notice
  3. Next: Contract expiry date28 February 2029in 2 years

About the buyer

Livv Housing Group is a housing association that provides 13,000 homes across the Liverpool City Region and the North West. Cirrus Purchasing Ltd manages the day-to-day tendering. Local businesses can put questions about the process to the Procurement Manager before bidding. Some requirements are bought through frameworks and dynamic markets that Livv has access to.

Further competitions among suppliers already on those routes do not appear as new open adverts.

Over the past 5 years, most of Livv Housing Group's contract awards have been in construction work, construction materials and waste, cleaning and environmental services.

Relevant CPV codes

  • 79510000 · Telephone-answering services

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Decision makers

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