Provision of Cloud-Based Telephony and Unified Communications Services
Details
- Buyer
- Local Space
- Supplier(s)
- RingCentral UK Ltd
- Value
- £120,833
- Duration
- 1 year
- Topic
- Communication software package
- Published
- 13 October 2026
- Source
- uk:find_a_tender
Tender description
Provision of Cloud-Based Telephony and Unified Communications Services including The contract provides for the delivery of RingCentral's cloud-based telephony and unified communications platform, including business telephone licences, inbound and outbound calling, call routing and management, reporting functionality and associated technical support The service includes an existing bespoke integration with Local Space's Civica housing management system, supporting caller identification, access to customer records, click-to-dial functionality and call activity logging. The proposed award supports continuity of existing communications services and integration arrangements, avoiding potential additional migration, reconfiguration and implementation costs. ## Contract award
Timeline
- Completed: Award published13 October 2026Current notice
- Completed: Award date13 October 2026
- Next: Contract expiry date1 November 2027in 13 months
About the buyer
Local Space is a charitable registered society that buys as a London housing association. The London Borough of Newham originally formed it to acquire and refurbish temporary accommodation. Homes are acquired and refurbished across London and Essex. Repairs, roofing, glazing and gas and electric heating are awarded as separate contracts. Kitchens and bathrooms, white goods and grounds maintenance are also tendered individually. Insurance has been tendered in lots, from property stock to directors and officers liability.
Over the past 5 years, most of Local Space's contract awards have been in repair and maintenance, construction work and architectural and engineering services.
Relevant CPV codes
- 48510000 · Communication software package
- 64210000 · Telephone and data transmission services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@local-space.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@local-space.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@local-space.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@local-space.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@local-space.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@local-space.gov |
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