Pre-tender

Digital Optimisation Implementation Support

Details

Value
£150,000
Topic
Software package and information systems
Published
5 October 2026
Submission
9 October 2026in 2 days

Tender description

Please note this project has potentially three elements to it. You may express an interest to all three if applicable, if not please express an interest where applicable. The council is seeking to commission implementation support to assist with to key digital optimisation activities. An independent audit and review of its Financial Assessment Process. The review is to assess the effectiveness, efficiency, compliance, consistency and customer experience of the current process and identify opportunities for improvement. Alongside this the council is looking to invest in a digital marketing solution to improve Foster Carer recruitment through targeted audience identification, tailored messaging and enhanced digital engagement. The council requires specialist implementation support capable of delivering a propriety methodology, covering content development, channel strategy, audience targeting, enquiry generation, recruitment process optimisation and benefits realisation, ensuring the council captures the full value value of it digital marketing tool and achieves measurable increases in foster carer recruitment

Timeline

  1. Completed: Pre-tender published5 October 2026
    Current notice

About the buyer

Torbay Council is the local authority for Torbay, and its commercial services team manages procurement across the council. Every tender is advertised on Supplying the South West, the council's e-tendering platform for formal requirements. Suppliers register free on the platform to receive automatic notification of new opportunities. Contracts above the regulatory threshold are also openly advertised through Find a Tender. Framework call-offs, dynamic purchasing systems and direct award to a fellow contracting authority offer further routes to a contract. Smaller-value work is quoted directly, with at least three suppliers invited and two of them based in Torbay.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Torbay Council's contract awards have been in construction work, business services and health and social work.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support
  • 79000000 · Business services: law, marketing, consulting, recruitment, printing and security

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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