Awarded contract

VoIP Telephony System

Details

Supplier(s)
GETRONICS SERVICES UK LTD
Value
£2,205,765
Topic
Telephone network equipment
Published
30 September 2026

Tender description

Lot 1: The University of Edinburgh originally tendered to contract with a partner organisation to undertake a modernisation of its current telephony infrastructure to deliver an IP based solution to its users. The scope of this included the detailed design, supply, implementation, commissioning, maintenance and support of the core voice solution and associated applications, including voicemail and contact centre. Additionally, a detailed migration plan and delivery of an initial deployment of IP Telephony and associated applications, including voicemail and contact centre, followed by the migration of the complete voice system the was serving a number of campuses. This modification covers an extension of the support and maintenance of equipment currently on site.

Timeline

  1. Completed: Award date18 November 2015
  2. Completed: Award published30 September 2026
    Current notice

About the buyer

University of Edinburgh buys as a higher education institution, through its own Procurement function. Larger tenders are advertised on Public Contract Scotland, via the PCS-T e-tendering platform. Suppliers must register separately on both systems before bidding. Much of this procurement flows through framework agreements with APUC, Scotland Excel and the Crown Commercial Service. Prior information notices invite market engagement from suppliers ahead of larger tenders. The Strategic Procurement team leads regulated sourcing, while Operational Procurement manages day-to-day purchase orders. A Procurement Support team handles reporting, data analysis and training across the function.

Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.

Over the past 5 years, most of University of Edinburgh's contract awards have been in laboratory and precision equipment, medical equipment and pharmaceuticals and software and information systems.

Relevant CPV codes

  • 32429000 · Telephone network equipment
  • 32524000 · Telecommunications system
  • 32540000 · Switchboards
  • 45314000 · Installation of telecommunications equipment
  • 50330000 · Maintenance services of telecommunications equipment
  • 64210000 · Telephone and data transmission services

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