Service, Maintenance, Calibration and Technical Support Agreement for Instron Mechanical Testing Systems
Details
- Buyer
- NPL Management Ltd
- Supplier(s)
- Instron-Division of ITW Ltd.
- Value
- £7,379,445
- Topic
- Repair and maintenance services of measuring, testing and checking apparatus
- Published
- 30 September 2026
- Source
- uk:find_a_tender
Tender description
Provision of a comprehensive annual service, maintenance, calibration and technical support agreement by Instron - Division of ITW Ltd for NPL's fleet of mechanical and materials testing systems. The contract covers the period 01/09/2026 to 31/08/2027 and includes preventative maintenance, service engineer support, software support through Instron Connect, technical assistance, priority breakdown response, software updates, and maintenance of electromechanical, servohydraulic, ElectroPuls and high-rate testing systems. The agreement supports a range of critical laboratory assets used within the Mechanical Test Facility, including 50 kN, 100 kN, 250 kN and 1000 kN testing frames, servohydraulic machines, ElectroPuls systems, dynamic testing systems, load cells, and associated Bluehill and WaveMatrix software platforms. The services ensure continued measurement accuracy, reliability, traceability, and compliance with laboratory accreditation and metrology requirements. ## Contract award
Timeline
- Completed: Award published30 September 2026Current notice
- Completed: Award date30 September 2026
- Completed: Contract expiry date30 September 2026
About the buyer
NPL Management Ltd runs the National Physical Laboratory, a public corporation sponsored by the Department for Science, Innovation and Technology. Professional services, IT equipment and software are bought through suppliers on frameworks with the Crown Commercial Service, the London Universities Procurement Consortium and Kent Commercial Services. Every tender goes through a supplier due diligence process, including the UK government's Supplier Questionnaire. Supplier vetting also draws on CreditSafe and Electronics Watch for financial and ethical checks. A partnering agreement with the University of Strathclyde and the University of Surrey supports its measurement science research.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of NPL Management Ltd's contract awards have been in laboratory and precision equipment, business services and architectural and engineering services.
Relevant CPV codes
- 50410000 · Repair and maintenance services of measuring, testing and checking apparatus
- 50433000 · Calibration services
- 71630000 · Technical inspection and testing services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@npl-management-ltd.gov |
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