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Awarded contract

Digital Products and Services, Strategic Delivery Partner for Corporate Enquiries & Process Improvement

Details

Buyer
Foreign, Commonwealth and Development Office
Supplier(s)
CEOX Services Limited
Value
£4,125,000
Duration
2 years
Topic
Information systems or technology strategic review and planning services
Published
1 October 2026
Source
uk:find_a_tender

Tender description

Provision of a Strategic Delivery Partner for the Foreign, Commonwealth and Development Office’s (FCDO) Corporate Enquiries & Process Improvement (CEPI) programme. The contract will support the design, development, implementation, support and continuous improvement of enterprise-level digital services that transform corporate enquiry handling, case management and process automation across FCDO corporate functions. Services include the delivery of a Corporate Enquiries and Casework Management solution, automation of priority finance and corporate processes, integration with the FCDO Microsoft technology estate including Power Platform and Azure, benefits realisation, support and maintenance of delivered solutions, and delivery through outcome-based Statements of Work. The contract also includes strategic delivery partnership, governance support, architectural assurance, knowledge transfer and continuous optimisation to support scalable and reusable enterprise solutions across the FCDO. ## Contract award Title: Digital Products and Services, Strategic Delivery Partner for Corporate Enquiries & Process Improvement

Timeline

  1. Award published1 October 2026
    Current notice
  2. Award date1 October 2026
  3. Contract expiry date31 October 2028in 2 years

About the buyer

The Foreign, Commonwealth and Development Office is a ministerial department that buys through its own Commercial Directorate. Every procurement runs on Jaggaer, the department's eSourcing portal, where suppliers register to bid. Opportunities and awards are published on Contracts Finder, and bids above threshold need Central Digital Platform registration. A commercial pipeline is updated every quarter. Four category teams cover programme delivery, estates and security, digital and technology, and corporate services. The department runs its own frameworks, such as the Global Development Delivery Framework, and dynamic purchasing systems for construction and global facilities management.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Foreign, Commonwealth and Development Office's contract awards have been in business services, transport equipment and construction work.

Relevant CPV codes

  • 72222000 · Information systems or technology strategic review and planning services
  • 72222300 · Information technology services
  • 72224000 · Project management consultancy services
  • 72227000 · Software integration consultancy services
  • 72262000 · Software development services
  • 72267100 · Maintenance of information technology software

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Decision makers

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