Stale Pre-tender

Preliminary Market Engagement Regarding Market Research Services

Details

Value
£12,000,000
Topic
Research consultancy services
Published
22 January 2026
Submission
26 February 2026

Tender description

Network Rail procures B2C/B2B/CX research services & commercial/consumer market intelligence to support internal and external communications, marketing & engagement activities. This is currently done via a multi-lot framework with multiple suppliers per lot to facilitate both short- and long- term projects with call off mechanisms varying subject to value. NR is undertaking market engagement via a questionnaire to help understand how to potentially retender these services. Any eventual procurement will be undertaken in accordance with the Procurement Act 2023.

Timeline

  1. Completed: Pre-tender published22 January 2026
    Current notice

About the buyer

Network Rail runs a safe, efficient railway, and buys as a central public body split between a national Route Services team and its regional routes. Suppliers must register on BravoNR, Network Rail's procurement portal, before bidding for work. Every prospective supplier also registers on Find a Tender, the Cabinet Office's digital platform. Safety-critical work needs audited status on RISQS, the rail industry's supplier qualification scheme, before Network Rail contracts directly. A contract register lists every national contract and framework, with a contact for each. Network Rail's latest spend reporting covers Control Period 7, the 2024-25 financial year.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Network Rail's contract awards have been in IT services, architectural and engineering services and construction work.

Relevant CPV codes

  • 73210000 · Research consultancy services
  • 79310000 · Market research services

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Decision makers

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