Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services
Details
- Value
- £66,000
- Topic
- Data and voice media
- Published
- 22 January 2026
- Submission
- 9 February 2026
- Source
- uk:find_a_tender
Tender description
This ITT relates to the procurement of IVR Design Consultation and Audio Recording Services in line with SLC’s brand and subsequent Voice Recording Delivery to support SLC’s suite of 20 IVR’s. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-Data-and-voice-media./F55GY98MD8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/F55GY98MD8
Timeline
- Completed: Tender published22 January 2026Current notice
- Completed: Submission date9 February 2026
About the buyer
Student Loans Company administers loans and grants to students across the UK as a non-departmental public body sponsored by the Department for Education. The Commercial Services team runs procurement across the organisation. Framework agreements are the first route, particularly through Crown Commercial Service and Scottish Government procurement. Contracts above the regulated threshold are advertised on Find a Tender. Suppliers register through the Central Digital Platform to bid for covered procurements. A forward pipeline lists upcoming opportunities ahead of the largest contracts. Delivery partners have joined through a technology transformation procured by competitive tender.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Student Loans Company's contract awards have been in software and information systems, IT services and business services.
Relevant CPV codes
- 32583000 · Data and voice media
- 79990000 · Miscellaneous business-related services
- 98390000 · Other services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov |
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