Customer Relationship Management (CRM) System for Lincolnshire Fire and Rescue (LFR)
Details
- Supplier(s)
- Softcat PLC
- Duration
- 4 years
- Topic
- Software package and information systems
- Published
- 20 January 2026
- Source
- uk:contracts_finder
Tender description
Lincolnshire Fire and Rescue are looking to replace the current CRM system used primarily for Prevention and Protection functionality.The system should offer the following high level functionality;- mobile working- customisable format- enhanced reporting
Timeline
- Completed: Award date1 September 2025
- Completed: Award published20 January 2026Current notice
- Next: Contract expiry date31 August 2029in 3 years
About the buyer
Lincolnshire County Council is the local authority responsible for services across the county, and buys through its own Procurement Lincolnshire team. The council favours a Lincolnshire-based approach to procurement, working with partner public bodies across the county where possible. Small and medium enterprises are encouraged to bid for council contracts directly.
Over the past 5 years, most of Lincolnshire County Council's contract awards have been in health and social work, construction work and transport services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@lincolnshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@lincolnshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@lincolnshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@lincolnshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@lincolnshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@lincolnshire-county-council.gov |
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