Closed tender

Visitor and Member Experience Surveys - National Ops

Details

Value
£322,500
Topic
Customer survey services
Published
17 September 2026
Submission
12 October 2026

Tender description

Forestry England is looking for a research partner to design, deliver and report on three core research programmes: A. Seasonal visitor experience surveys – carried out at least three times a year through face-to-face interviews at 27 forest centres across England B. Marketing trail evaluation survey – carried out at least once a year through face-to-face fieldwork at 16 forest centres C. Online member survey – sent to current members and recently lapsed members (national and local) annually

Timeline

  1. Completed: Tender published17 September 2026
    Current notice
  2. Completed: Submission date12 October 2026

About the buyer

The Forestry Commission is a non-ministerial department for forestry policy, with procurement run through its agencies, Forestry England and Forest Research, coordinated by a Bristol-based commercial team. District offices handle smaller purchases locally through direct quotations. Frameworks, including the Crown Commercial Service, supply many everyday goods and services. Dynamic purchasing systems cover recurring work such as tree planting, civil engineering, fencing and wildlife management.

Over the past 5 years, most of the Forestry Commission's contract awards have been in agricultural and horticultural services, construction work and business services.

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