Awarded contract

DDaT26342 - Support Services for CRM Platform

Details

Supplier(s)
XMA LIMITED
Value
£2,000,000
Duration
1 year
Topic
IT services: consulting, software development, Internet and support
Published
15 September 2026

Tender description

***Please note this is an award notice, not a call for competition*** Department for Energy Security and Net Zero (DESNZ) had a requirement for Support Services for CRM Platform. This has been sourced and concluded via a shortlisting exercise against the RM1557.14 G-Cloud 14 framework. The 12 months call-off contract term shall not exceed £2,000,000.00 excluding VAT. This call-off contract includes one twelve month extension period, which shall not exceed £3,000,000.00 excluding VAT. The total maximum value of the Call-Off Contract over the full two-year term shall not exceed £5,000,000.00 excluding VAT.

Timeline

  1. Completed: Award date1 September 2026
  2. Completed: Award published15 September 2026
    Current notice
  3. Next: Contract expiry date31 August 2027in 10 months

About the buyer

The Department for Science Innovation and Technology is a central government department, and a dedicated commercial directorate leads on its procurement work alongside project and delivery teams. Common goods and services are bought through Crown Commercial Service frameworks. UK Shared Business Services, a shared-services provider, manages many of the department's lower-value procurements on its behalf. Low-value orders require multiple supplier quotes to ensure value for money.

Over the past 5 years, most of the Department for Science Innovation and Technology's contract awards have been in IT services, research and development and software and information systems.

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Decision makers

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