Business Administration, Customer Service Specialist and Customer Service Practitioner Apprenticeships
Details
- Buyer
- Ministry of Justice
- Value
- £5,023,125
- Duration
- 8 years
- Topic
- Education and training services
- Published
- 18 September 2026
- Source
- uk:contracts_finder
Tender description
****This is an award notice, not a call for competition.**** The contract has been awarded using the outlined Direct Award process in the Yorkshire Purchasing Organisation (YPO) Apprenticeships and Associated Training Framework - 1086. The requirement is for the provision of Business Administration Level 3, Customer Service Specialist Level 3 and Customer Service Practitioner Level 2 Apprenticeships.
Timeline
- Completed: Award date1 September 2026
- Completed: Award published18 September 2026Current notice
- Next: Contract expiry date31 August 2034in 8 years
About the buyer
The Ministry of Justice is a central government ministerial department with its own Commercial Standards team providing procurement guidance. Much of this procurement flows through framework agreements and dynamic purchasing systems. HM Courts and Tribunals Service, HM Prison and Probation Service and the Legal Aid Agency are the department's main delivery bodies.
Over the past 5 years, most of the Ministry of Justice's contract awards have been in education and training, IT services and public administration and defence.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov |
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