Pre-tender

Avanti West Coast Railway Station and Office cleaning services

Details

Topic
Cleaning and sanitation services
Published
9 September 2026

Tender description

Avanti West Coast (AWC) are the operator of intercity rail services on the West Coast Main Line. A joint venture between First Group and Trenitalia. AWC operate 16 stations along the West Coast Main Line as well as a number of offices at other Network Rail managed stations along with some additional offices. The scope of this contract is designed to ensure that AWC environments are not only clean and hygienic, but also well-maintained, safe, and compliant with all relevant legislation and industry best practices in line with Department for Transport (DfT) Service Quality Regime (SQR) requirements. AWC's focus is on partnering with a supplier who can deliver consistent performance, demonstrate innovation in service delivery, and embed sustainable and socially responsible practices. OVERVIEW OF SERVICES • Station and office cleaning • Waste management aligned to Simpler Recycling legislation • Car park cleaning • Washroom services • Pest control • Landscaping and vegetation management and maintenance including planned preventative maintenance (PPM)

Timeline

  1. Completed: Pre-tender published9 September 2026
    Current notice

About the buyer

Avanti West Coast is the trading name of First Trenitalia West Coast Rail Limited, a FirstGroup and Trenitalia company. The operator runs 16 railway stations directly and provides train services to many destinations. Its requirements are set by the Department for Transport through the National Rail Contract. The procurement team checks suppliers on their safety credentials and capabilities. Recent tenders have covered station cleaning, catering, uniforms and estate management.

Over the past 5 years, most of Avanti West Coast's contract awards have been in business services, real estate services and repair and maintenance.

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Decision makers

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