Awarded contract

SolarWinds Observability Self-Hosted Advanced

Details

Value
£108,316.11
Topic
Software support services
Published
31 August 2026

Tender description

Provision of a three-year subscription renewal for SolarWinds Observability Self-Hosted Advanced (AE500), providing network infrastructure monitoring, alerting and performance management for COPFS. The SolarWinds application is a service used to monitor and alert status on critical network infrastructure. This application allows ISD to identify potential problems or capacity issues on the COPFS network infrastructure, allowing preventative, rather than reactive support of the network infrastructure. Lot 1: COPFS has awarded a contract for the renewal of SolarWinds Observability Self-Hosted Advanced for Enterprise AE500 (up to 500 nodes). The solution provides critical network and infrastructure monitoring, alerting, performance management and reporting capabilities, enabling proactive management of the COPFS IT environment. The contract includes a three-year software subscription, together with associated support and maintenance services. Computacenter (UK) Ltd are the single supplier on the Software Value Added Reseller Services (SVARS) framework, which has been through a fully compliant regulated procurement process and takes into consideration Fair Work Practices and Sustainability requirements. It offers a quick and competitively priced route to procure software licences and support. It is therefore, proposed to renew through Computacenter (UK).

Timeline

  1. Completed: Award date26 August 2026
  2. Completed: Award published31 August 2026
    Current notice

About the buyer

Crown Office and Procurator Fiscal Service is a Scottish devolved department based in Edinburgh. Its policy is to use a Scottish Government or Government Commercial Agency framework where a suitable one exists. Most of its contracts are framework agreements at national or central government level. Procurement follows the Public Contracts (Scotland) Regulations 2015 and the Procurement Reform (Scotland) Act 2014.

Over the past 5 years, most of Crown Office and Procurator Fiscal Service's contract awards have been in IT services, business services and office and computing equipment.

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