Awarded contract

PHC26117 Supported Bus Service 2026 - Service 26

Details

Value
£423,000
Duration
6 years
Topic
Public road transport services
Published
3 September 2026

Tender description

Due to the operational impacts arising from changes in other services, the existing operator has served notice on the contract awarded in 2024 for Non-Commercial Bus Services Lot 4 (Service 60). The need for this service remains to ensure the community has the connectivity to facilities and services. This service will be renumbered as Service 26, linking more appropriately with other Paignton based services. Torbay Council is seeking to at least retain the existing bus service network in accordance with the Councils BSIP, but also to enhance it with improvements to service levels, including operating to key locations which are not currently served. Our aim is to improve the routes with increased frequency, additional services covering earlier and later times and at weekends with modern, low floor, zero or low emission vehicles. It is important to note that a new service (27), replacing and improving upon the current Services 28 and 30 between Paignton town centre and schools in Torquay, will be proposed. This will operate all day, additionally connecting to Torbay Hospital. There will be overlap with this contract. That overlap is not confirmed but may include areas of Shorton Valley and Preston Down Road. Torbay Council and Devon County Council are in the process of setting up a new combined Enhanced Bus Partnership. ## Contract award Title: PHC26117 Supported Bus Service 2026 - Service 26

Timeline

  1. Completed: Award date28 August 2026
  2. Completed: Award published3 September 2026
    Current notice
  3. Next: Contract expiry date31 March 2032in 5 years

About the buyer

Torbay Council is the local authority for Torbay, and its commercial services team manages procurement across the council.

Framework call-offs, dynamic purchasing systems and direct award to a fellow contracting authority offer further routes to a contract. Smaller-value work is quoted directly, with at least three suppliers invited and two of them based in Torbay.

Over the past 5 years, most of Torbay Council's contract awards have been in construction work, business services and health and social work.

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Decision makers

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