HOS0069 - Digital Delivery Partner Work Page A
Details
- Supplier(s)
- xSolutions365Limited T/A Create Future
- Value
- £249,250
- Duration
- 1 year
- Topic
- Design and execution of research and development
- Published
- 3 September 2026
- Source
- uk:contracts_finder
Tender description
The Housing Ombudsman (HOS) is considering options to recommission its patchwork of customer-facing software, introducing an integrated customer 'front door' that better supports existing and future strategic priorities, including the possibility of a major expansion of its service to the Private Rented Sector (PRS). The project directly supports the following strategic aims listed in the 26/27 business case and 2030 corporate strategy. To help define the requirements and understand the potential of a new suite of digital tools, HOS require the support of a Digital Delivery Partner who can facilitate and complement our in-house knowledge and expertise.
Timeline
- Completed: Award published3 September 2026Current notice
- Completed: Award date21 September 2026
- Next: Contract expiry date20 September 2027in 10 months
About the buyer
HOUSING OMBUDSMAN SERVICE is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@housing-ombudsman-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@housing-ombudsman-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@housing-ombudsman-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@housing-ombudsman-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@housing-ombudsman-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@housing-ombudsman-service.gov |
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