Stale Pre-tender

003918 - Contract for AI Enabled Reaction Software to support the effective delivery of Subject Access Requests (SARs)

Details

Buyer: Durham County Council
Value: £100,000
Topic: Software package and information systems
Published: 3 September 2026
Submission: 18 September 2026
Source: uk:find_a_tender

Tender description

Procurement of an AI-enabled redaction solution to support Subject Access Request (SAR) handling. The solution is intended to improve the efficiency, consistency, auditability and resilience of the redaction process, reducing manual effort and supporting the management of complex file types. Any implementation would operate alongside appropriate human oversight, quality assurance and governance controls. Market research indicates that a developing supplier market exists, providing the opportunity for a range of viable solutions. The next stage will involve market engagement to refine requirements, assess supplier capability, develop a detailed specification, and confirm costs, governance arrangements and implementation considerations.

Timeline

Completed: Pre-tender published3 September 2026
Current notice

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@durham-county-council.gov
Commercial Director	+44 •••• ••••••	••••••••@durham-county-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@durham-county-council.gov
Category Lead	+44 •••• ••••••	••••••••@durham-county-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@durham-county-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@durham-county-council.gov