Work Force Management Solution
Details
- Supplier(s)
- Verint Systems UK Limited
- Value
- £2,958,346.52
- Topic
- IT software package
- Published
- 11 August 2026
- Source
- uk:find_a_tender
Tender description
To procure a suitable workforce management solution that is capable of ensuring business continuity, improving our current processes, drive efficiencies and improved performance providing new data insights and continue to support the NHSBSA services reliant on the system to manage and deliver best in class outputs to customers. Lot 1: To procure a suitable workforce management solution that is capable of ensuring business continuity, improving our current processes, drive efficiencies and improved performance providing new data insights and continue to support the NHSBSA services reliant on the system to manage and deliver best in class outputs to customers.
Timeline
- Completed: Award date20 July 2026
- Completed: Award published11 August 2026Current notice
About the buyer
NHS Business Services Authority operates as a healthcare buyer, delivering national support services across the NHS in England. Contract opportunities are advertised through the Health Family Single eCommercial System, its dedicated procurement portal. Larger tenders appear on Find a Tender, with smaller notices published on Contracts Finder. Much of this procurement flows through framework agreements and the Crown Commercial Service. Commercial teams grade contracts as Gold, Silver or Bronze according to value and risk. Suppliers register on the Central Digital Platform to complete pre-qualification checks.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of NHS Business Services Authority's contract awards have been in education and training, IT services and business services.
Relevant CPV codes
- 48517000 · IT software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-business-services-authority.gov |
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