Warm Homes Network (WHN) Income Maximisation and Benefits Support Services
Details
- Buyer
- Cadent Gas Limited
- Supplier(s)
- Citizens Advice Manchester
- Value
- £2,847,629.34
- Duration
- 2 years
- Topic
- Social services
- Published
- 5 August 2026
- Source
- uk:find_a_tender
Tender description
The contract supports delivery of the Warm Homes Network (WHN) programme, a collaborative initiative established to support people in vulnerable situations and help customers access financial assistance, benefits support and wider household support services. Under the contract, Citizens Advice Manchester will act as the lead provider of income maximisation and benefits support services. The supplier will: Deliver income maximisation and financial advice. Assess customer circumstances and identify benefit entitlements. Support customers with benefit applications and wider financial support applications. Assist customers with lower digital confidence. Refer customers to other Warm Homes Network partners where additional needs are identified. Record delivery outcomes and benefits achieved through the WHN CRM platform. Provide reporting, performance information and programme impact data. ## Contract award
Timeline
- Completed: Award date31 July 2026
- Completed: Award published5 August 2026Current notice
- Next: Contract expiry date31 March 2028in 17 months
About the buyer
Cadent Gas operates a gas distribution network, and buys as a utilities organisation. Cadent says it buys competitively, economically, ethically and efficiently. Suppliers can subscribe to the Supplier Horizon newsletter for tender opportunities. A Supplier Code of Conduct sets out what suppliers should expect.
Over the past 5 years, most of Cadent Gas Limited's contract awards have been in health and social work, construction work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cadent-gas-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cadent-gas-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cadent-gas-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cadent-gas-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cadent-gas-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cadent-gas-limited.gov |
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