Provision of Specialist Support, Maintenance and Technical Services for the Quercus Student Record System and Admissions Plus Solution
Details
- Supplier(s)
- Sure Campus Ltd
- Value
- £215,825
- Duration
- 1 year
- Topic
- Software-related services
- Published
- 4 August 2026
- Source
- uk:find_a_tender
Tender description
Provision of specialist support, maintenance, upgrades and technical consultancy services for the University's Quercus Student Record System and Admissions Plus solution. The contract includes ongoing application support, Oracle and infrastructure expertise, out-of-hours upgrades, post-live support, security improvements including Tomcat patching automation, and specialist technical support to maintain the operational resilience, security and availability of the University's core student record system. The contract is being awarded to SureCampus Ltd due to their unique specialist knowledge of the University's bespoke Quercus environment and Admissions Plus implementation, where no reasonable alternative supplier is capable of delivering the required services. ## Contract award Title: Provision of Quercus Maintenance and Support
Timeline
- Completed: Award published4 August 2026Current notice
- Completed: Award date4 August 2026
- Next: Contract expiry date13 August 2027in 9 months
About the buyer
University of South Wales is a higher education institution, buying through a dedicated team in its Finance department in Pontypridd. Lower-value notices below the EU thresholds go out through eTenderwales. Larger requirements are let as framework call-offs, covering library systems and campus facilities. The university buys collaboratively through the Higher Education Purchasing Consortium Wales, alongside universities across Wales. The Welsh HE Shared Services Project extends this collaboration across the wider sector.
Over the past 5 years, most of University of South Wales's contract awards have been in business services, construction work and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-south-wales.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-south-wales.gov |
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