Awarded contract

Provision of a Choice Based Lettings and Homelessness System

Details

Value
£204,654
Duration
4 years
Topic
Industry specific software package
Published
22 July 2026

Tender description

CRM system for statutory homelessness applications, housing register applications and a Choice Based Lettings system with additional modules for Rough Sleeper case management, extracting Subject Access Requests and enabling homeless enquiries to be recorded within the system.

Timeline

  1. Completed: Award published22 July 2026
    Current notice
  2. Completed: Award date1 August 2026
  3. Next: Contract expiry date31 July 2030in 4 years

About the buyer

Southend-on-Sea Borough Council is an Essex local authority, now styled Southend-on-Sea City Council. A Procurement Strategy and Contract Procedure Rules set out how the council buys. The council says it cannot favour local companies, but is committed to equal access to its contracts.

Over the past 5 years, most of Southend-on-Sea Borough Council's contract awards have been in construction work, architectural and engineering services and health and social work.

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Decision makers

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