Mystery Traveller and KPI
Details
- Supplier(s)
- (2) Systra Ltd
- Value
- £120,000
- Topic
- Road transport services
- Published
- 21 July 2026
- Source
- uk:find_a_tender
Tender description
To organise and carry out Quarterly mystery traveller surveys throughout 2026 - 2029. Aimed at evaluating the quality of bus services within the WNC area. Lot 1: Direct award
Timeline
- Completed: Award date31 March 2026
- Completed: Award published21 July 2026Current notice
About the buyer
West Northamptonshire Council is a local authority formed in April 2021 from its predecessor councils, and buys through its own Procurement Team. Certain goods, services and works are bought through frameworks from the Crown Commercial Service, ESPO, NEPO and YPO. The council also hosts a Security Services framework that Northamptonshire local authorities, schools and public bodies can use.
A Commercial Pipeline lists potential tendering opportunities for the next 18 months.
Over the past 5 years, most of West Northamptonshire Council's contract awards have been in transport services, construction work and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov |
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