Implementation Support Provider (ISP) - Social Work Case Management System
Details
- Supplier(s)
- ICT Revolutions Ltd
- Value
- £1,954,500
- Topic
- Systems and technical consultancy services
- Published
- 16 July 2026
Tender description
Clackmannanshire Council is undertaking a transformation of its social work services. The introduction of a modern Social Work Information Technology (SWIT) Case Management System (CMS) is central to this change, driven by the Council’s commitment to improving service delivery, enhancing data integrity, and ensuring long-term sustainability. The Implementation Support Provider (ISP) will play a critical role in embedding the new CMS within the council’s operational environment. The Supplier for the new CMS has not been selected yet but the ISP will need to work with the chosen supplier.
Timeline
- Completed: Award published16 July 2026Current notice
- Completed: Award date16 July 2026
About the buyer
Clackmannanshire Council is a Scottish local authority procuring under the Public Contracts (Scotland) Regulations 2015 and the Procurement (Scotland) Regulations 2016. Scotland Excel, the national purchasing consortium for Scottish councils, supplies many of its framework agreements. Temporary accommodation and similar needs run through the council's own multi-supplier frameworks. A central Procurement team follows the Procurement Journey process for every exercise.
Over the past 5 years, most of Clackmannanshire Council's contract awards have been in sports, games and art supplies, software and information systems and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov |
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