Awarded contract

WCC - Contract Details Notice – Community Transport (Interim Direct Award)

Details

Supplier(s)
Westway CT
Value
£169,648
Duration
6 months
Topic
Taxi services
Published
9 July 2026

Tender description

This contract provides Community Transport services to support older residents in Westminster to access essential community activities, shopping, day opportunities and social participation. The service includes: Group minibus transport, including scheduled community routes and ad‑hoc bookings for eligible groups. Individual transport through the Community Car Scheme, delivered by a volunteer driver network. A Shopper Service, providing scheduled transport to local supermarkets and key retail locations. Subsidised transport for named Westminster groups (WCC contract only), delivered in line with current service policy. The supplier must deliver all transport using an appropriate fleet of minibuses and volunteer vehicles, meeting safety, accessibility, insurance and licensing requirements. Services must operate reliably, to agreed timetables, and in accordance with the KPIs set out in the contract. annual value: £127,237, with optional monthly extensions up to a total possible value of £169,648. The supplier must provide all staffing, volunteer coordination, vehicle scheduling, reporting, record‑keeping and performance monitoring necessary to deliver the service, ensuring continuity of provision throughout the contract period. ## Contract award

Timeline

  1. Completed: Award published9 July 2026
    Current notice
  2. Completed: Award date9 July 2026
  3. Next: Contract expiry date31 December 2026in 2 months

About the buyer

Westminster City Council is a London local authority that centralised procurement into a dedicated department in 2020. Larger contracts run through open procedures, restricted tendering, or frameworks and dynamic markets. The council commissions adults' and children's services with the Royal Borough of Kensington and Chelsea under a bi-borough arrangement. A Contract Management Framework, refreshed in November 2023, governs awarded contracts.

Over the past 5 years, most of Westminster City Council's contract awards have been in health and social work, architectural and engineering services and business services.

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