Awarded contract

Voice Network Connectivity Service

Details

Value
£81,355
Duration
3 years
Topic
Telephone and data transmission services
Published
10 July 2026

Tender description

A telecommunications service providing SIP trunk connectivity between organisational telephony platforms and the public telephone network. The service supports inbound and outbound voice communications, business continuity, call routing, capacity management and migration from legacy telephony services to IP-based voice networks. It enables reliable and resilient voice communications across multiple sites and locations.

Timeline

  1. Completed: Award date7 May 2026
  2. Completed: Award published10 July 2026
    Current notice
  3. Next: Contract expiry date6 May 2029in 2 years

About the buyer

West Suffolk NHS Foundation Trust is an NHS trust delivering hospital and community services, buying through its own procurement team. Much of this procurement flows through framework agreements and the Crown Commercial Service. The Trust hosts the East of England NHS Collaborative Procurement Hub. Joint consortia contracts cover waste, enteral feeding and laundry services with neighbouring trusts.

Over the past 5 years, most of West Suffolk NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, repair and maintenance and software and information systems.

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Decision makers

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Contracts Manager+44 •••• ••••••

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