Hornbill
Details
- Supplier(s)
- Hornbill Service Management Limited
- Value
- £88,238.52
- Duration
- 2 years
- Topic
- IT software package
- Published
- 9 July 2026
- Source
- uk:find_a_tender
Tender description
Supportworks is an enterprise-grade help-desk / ITSM platform that organisations use to manage support requests, IT incidents & changes, assets/configurations, and service delivery. ## Contract award
Timeline
- Completed: Award published9 July 2026Current notice
- Completed: Award date9 July 2026
- Next: Contract expiry date13 June 2028in 2 years
About the buyer
Delt Shared Services is a shared services company based in Plymouth. Plymouth City Council describes it as a Teckal company within its group of companies. Devon Integrated Care Board and North Somerset Council also hold joint shareholder control. A print and mail service runs across the South West. One recent tender was issued on behalf of Plymouth City Council. A mail collection and delivery contract was tendered in January 2024. DHL was awarded that contract in April 2024.
Over the past 5 years, most of Delt Shared Services's contract awards have been in software and information systems, communications equipment and laboratory and precision equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@delt-shared-services-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@delt-shared-services-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@delt-shared-services-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@delt-shared-services-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@delt-shared-services-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@delt-shared-services-ltd.gov |
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