Awarded contract

The Provision of Soft Facilities Management Services

Details

Supplier(s)
ISS Group
Value
£7,000,000
Duration
8 years
Topic
Facilities management services
Published
29 June 2026

Tender description

The Contracting Authority intends to award a single contract for the provision of a comprehensive range of Soft FM services to support the safe, clean, and efficient operation of its estate. The services will cover cleaning (aligned to NHS standards), waste management, security, reception, patient catering, retail and hospitality, courier logistics, car park management, a 24/7 helpdesk, pest control, window cleaning, grounds and gardens maintenance, patient laundry, portering, water management, meeting room refreshments, and associated administrative support, with subcontracting permitted under the contract. The initial contract term shall be five (5) years with two (2) optional twenty-four (24) month extension periods. ## Contract award Title: The Provision of Soft Facilities Management Services

Timeline

  1. Completed: Award date14 April 2026
  2. Completed: Award published29 June 2026
    Current notice
  3. Next: Contract expiry date30 September 2033in 7 years

About the buyer

Oxleas NHS Foundation Trust provides community, mental health and learning disability care in South East London, and buys as an NHS trust. The Trust commissions healthcare services from providers to meet local health needs. This commissioning involves contracting with existing providers and can include competitive tendering. Commissioning decisions are made fairly and openly, to get value for money. The Trust also runs offender healthcare in secure environments across Kent, South East and South West London.

Over the past 5 years, most of Oxleas NHS Foundation Trust's contract awards have been in health and social work, postal and telecoms services and education and training.

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