Awarded contract

Provision of Taxi Services for SWASFT

Details

Value
£31,667
Duration
2 years
Topic
Taxi services
Published
15 June 2026

Tender description

Provision of Taxi Services within Taunton and surrounding locality. SWASFT requires reliable and timely taxi services across Taunton and the surrounding locality to support the transport of clinically stable patients to treatment centres (including hospital settings). Taxi services may also be used to transport Trust personnel between locations (for example, between stations, hospitals, and airbases) and to support wider operational activities. Following the Open Framework award, it has been identified that several appointed providers are unable to deliver sufficient service coverage within this locality. A direct award is therefore proposed under the Procurement Act 2023, as one supplier is currently capable of providing consistent and reliable service coverage in the area. Alternative options would result in increased costs, delayed response times, and reduced service reliability. This direct award is necessary to ensure continuity of service, protect patient safety, and maintain operational resilience. The direct award represents a proportionate and value-for money solution where further competition would not deliver improved outcomes. The direct award also includes cross-border journeys, where, for operational reasons, collection or drop-off points may extend into neighbouring counties where this is the most appropriate and efficient option. ## Contract award Title: Provision of Taxi Services for SWASFT

Timeline

  1. Completed: Award published15 June 2026
    Current notice
  2. Completed: Award date15 June 2026
  3. Next: Contract expiry date31 January 2028in 15 months

About the buyer

South Western Ambulance Service NHS Foundation Trust runs emergency and urgent care across the south west of England as an NHS ambulance trust. The Trust takes part in a supplier engagement programme run with NHS England. The Trust covers 10,000 square miles, a fifth of mainland England, from Cornwall to Gloucestershire.

Over the past 5 years, most of South Western Ambulance Service NHS Foundation Trust's contract awards have been in software and information systems, construction work and furniture and furnishings.

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Decision makers

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