Automation Platform
Details
- Topic
- Software package and information systems
- Published
- 15 June 2026
- Submission
- 19 June 2026
- Source
- uk:find_a_tender
Tender description
HMRC are considering the implementation (provide and configure) of a COTS (Commercial Off-the-Shelf) automated regression testing solution that is native to ServiceNow. The solution should automate regression testing across multiple environments, automate documentation and handover steps, reduce rework and enable faster and more reliable deployment processes. As part of this effort, HMRC are looking to engage with the market to better understand supplier capabilities in this space. Suppliers are invited to attend an early market engagement session to gain insight into the requirements and participate in a capability-scan exercise. Please note, this is a Request for Information (RFI), serving to inform about upcoming market engagement, and not a tendering opportunity.
Timeline
- Completed: Pre-tender published15 June 2026Current notice
About the buyer
HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.
Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
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