Awarded contract

User Centred Design Support for Cyber Improvement Programme 2026/27

Details

Value
£2,000,000
Duration
10 months
Topic
Design and execution of research and development
Published
3 June 2026

Tender description

Tactical Cyber User Centred Design Capabilities to deliver User User Centred Design outcomes for the CIPs five core themes. Embedding User-Centred Design (UCD) capabilities across the programme ensures that every intervention, policy, tool, guidance, or process, is shaped around the real behaviours, needs, constraints, and motivations of the people who must adopt it. Cyber risk is fundamentally influenced by human decision-making, organisational culture, and usability barriers. Without UCD, well-intentioned security measures often fail to achieve uptake, are bypassed, or create new risks.

Timeline

  1. Completed: Award date1 June 2026
  2. Completed: Award published3 June 2026
    Current notice
  3. Next: Contract expiry date31 March 2027in 5 months

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

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Decision makers

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