Awarded contract

OUPA11602

Details

Value
£166,000
Duration
4 years
Topic
Collection agency services
Published
3 June 2026

Tender description

Provision of a debt collection/legal agent to recover unpaid debt from Students and Corporate/Commercial firms when the OU has exhausted all internal process and procedures. The activity will include communicating with students and firms, liaising with staff at the OU, legal advice and taking legal action on behalf of the OU. All activity must be undertaken within FCA regulations.

Timeline

  1. Completed: Award published3 June 2026
    Current notice
  2. Completed: Award date17 July 2026
  3. Next: Contract expiry date16 July 2030in 4 years

About the buyer

The Open University is a higher education provider that runs procurement under the Procurement Act 2023 through its own procurement service. Southern Universities Purchasing Consortium membership gives access to a shared framework used across UK universities. Lower-value purchases can go through a Direct Request for Quote instead of a full tender. A business team advises organisations on the most suitable procurement route before a contract begins.

Over the past 5 years, most of The Open University's contract awards have been in business services, software and information systems and education and training.

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Decision makers

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