One Call Lifeline Units
Details
- Supplier(s)
- CAREIUM UK LIMITED
- Value
- £122,000
- Duration
- 1 year
- Topic
- Medical equipments
- Published
- 1 June 2026
- Source
- uk:find_a_tender
Tender description
Lifeline units are installed into vulnerable clients' homes and are used to place a call in an emergency via a pendant or sensor. Failure to purchase new digital lifeline units would mean OneCall would be unable to replace the current analogue units installed into these clients' homes meaning that when the analogue phone lines are decommissioned in 2027 the units will no longer work. OneCall have tested several providers of digital lifeline units, investigating, signal strength across the Borough, failed calls into the alarm receiving centre and ease of installation together with cost with Careium being the preferred choice. At present Careium are not on the NEPO framework. Without the direct award contract OneCall would have to purchase digital lifeline units at a higher cost. ## Contract award
Timeline
- Completed: Award published1 June 2026Current notice
- Completed: Award date1 June 2026
- Next: Contract expiry date30 June 2027in 8 months
About the buyer
Stockton Borough Council is a local authority that advertises its tenders through the North East Procurement Organisation, or NEPO. Suppliers register free on NEPO's Open system, where the council advertises contracts and invites tenders. A contract register lists every contract the council has awarded or joined, including framework agreements. The register updates continuously as new contracts are agreed, rather than being published as a static list. Contracts above certain value thresholds require suppliers to register on the Central Digital Platform, introduced under new procurement legislation from February 2025.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Stockton Borough Council's contract awards have been in construction work, health and social work and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@stockton-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@stockton-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@stockton-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@stockton-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@stockton-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@stockton-borough-council.gov |
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