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Awarded contract

Ostara Care Call

Details

Buyer
Newcastle City Council
Supplier(s)
Legrand Electric Ltd
Value
£53,400
Duration
1 year
Topic
Networks
Published
29 May 2026
Source
uk:find_a_tender

Tender description

Newcastle City Council (NCC) requires a telecare system to support its Ostara service, enabling residents across Newcastle to stay safe by triggering emergency alerts, typically activated by events detected through installed equipment. The system is designed to promptly notify contact centre staff, allowing them to identify and respond quickly to urgent or emergency situations within a resident's home. All future opportunities will be advertised via Open: https://www.open-uk.org/ and suppliers must be signed up to the Central Digital Platform. ## Contract award

Timeline

  1. Award date1 April 2026
  2. Award published29 May 2026
    Current notice
  3. Contract expiry date31 March 2027in 5 months

About the buyer

Newcastle City Council is the local authority for the city of Newcastle, and runs commissioning and procurement as a single service serving the whole council.

The NEPO Supplier Partnership Programme offers free bid-writing training to local organisations.

Over the past 5 years, most of Newcastle City Council's contract awards have been in construction work, IT services and health and social work.

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Decision makers

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