Awarded contract

POL App Customer Facing

Details

Value
£9,000,000
Topic
IT services: consulting, software development, Internet and support
Published
20 May 2026

Tender description

Design and development of the Post Office customer application. Lot 1: Design and development of the Post Office customer application.

Timeline

  1. Completed: Award date2 March 2026
  2. Completed: Award published20 May 2026
    Current notice

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Tenders are advertised through the Find a Tender service and Contracts Finder. Procurement follows the Procurement Act 2023 and the National Procurement Policy Statement. Framework agreements under the Procurement Regulations are used where they fit. New suppliers must accept the Supplier Code of Conduct before award. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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