POL App Customer Facing
Details
- Buyer
- Post Office Ltd
- Supplier(s)
- Softwire Technology Limited
- Value
- £9,000,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 20 May 2026
- Source
- uk:find_a_tender
Tender description
Design and development of the Post Office customer application. Lot 1: Design and development of the Post Office customer application.
Timeline
- Completed: Award date2 March 2026
- Completed: Award published20 May 2026Current notice
About the buyer
Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Tenders are advertised through the Find a Tender service and Contracts Finder. Procurement follows the Procurement Act 2023 and the National Procurement Policy Statement. Framework agreements under the Procurement Regulations are used where they fit. New suppliers must accept the Supplier Code of Conduct before award. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov |
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